Returns are free of charge within the United States.
Return window
You may return any item within 28 days of the delivery date for a refund or an exchange.
Conditions
- Items must be new and unworn.
- Items must come back in their original packaging with all accessories and tags.
- Worn, altered or damaged items cannot be accepted.
How to return
Email orders@otegas.com with your order number and the item you would like to return or exchange. We will send you a return label by email.
Refunds
Once your return is received and accepted, the refund is issued to the original payment method.