Refund policy

Returns are free of charge within the United States.

Return window

You may return any item within 28 days of the delivery date for a refund or an exchange.

Conditions

  • Items must be new and unworn.
  • Items must come back in their original packaging with all accessories and tags.
  • Worn, altered or damaged items cannot be accepted.

How to return

Email orders@otegas.com with your order number and the item you would like to return or exchange. We will send you a return label by email.

Refunds

Once your return is received and accepted, the refund is issued to the original payment method.